Contact us

Customer services area at Te Iwitahi.

You can contact us in a variety of ways - online, by phone or in person at one of our Customer Service centres below:  

Te Iwitahi
9 Rust Avenue, Whangārei
Hours:  Monday to Friday - 8:00am to 4:30pm
Closed public holidays

Ruakākā service centre 
9 Takutai Place, Ruakākā
Hours:  Monday to Friday - 8:30am to 4:00pm
Closed public holidays

Service centre at isite
92 Otaika Road, Raumanga
Hours: Monday to Friday - 9:00am to 12:00pm and 12:30pm to 4:30pm
Closed public holidays

Online enquiries are monitored during opening hours (8:30am to 4:30pm, Monday to Friday), excluding public holidays.

For urgent Council-related issues, please call us on 0800 932 463 or 09 430 4200 (24 hours a day, seven days a week).