Wastewater network capacity
We are carefully managing the capacity of our wastewater network in Ruakākā and parts of Whangārei Heads. Before applying for a Resource Consent or Building Consent, please contact us to find out whether your project may be impacted.
Submit an online customer request
A project information memorandum (PIM) is not compulsory, but we strongly recommend you apply for one as early as you can, when you are planning your project.
A PIM is a council-prepared report containing information on special land features and regulatory requirements likely to impact on your project.
The PIM will tell you if you need approvals under other legislation such as:
- Resource Management Act
- Fire Evacuation scheme
- Heritage New Zealand approval.
The PIM will also tell you about service connections and provide information about the land on which you want to build. It will give designers the information they need to comply with Council requirements and to produce accurate drawings.
The Government has made changes to the Resource Management Act that mean some types of District Plan provisions can no longer be considered when making decisions on resource consent applications.
If while processing your PIM we identify that the building work only infringes a rule that can no longer be considered, we will let you know.
Notify us about an activity that may now be permitted (s104AA)
When a Form 4 certificate is issued, it means that no building work can proceed or go beyond a certain level until resource consent is obtained. During this time, inspections are blocked. Once the Resource Consent has been issued, work can resume, and the inspection block is lifted.
Having a PIM can save time and unexpected obstacles during the building consent process.
If you do not have a device for making an online application, please view the “In person” option.