Disability services

Elder man on mobility scooter on Kamo Shared Path

We are committed to making Whangārei District inclusive and accessible for everyone. We provide working parking permits, free mobility hire and discount taxis to people living with disability.

Take a look at Council's guide to accessible facilities and services below.

Mobility parking spaces are available throughout Whangārei for use by those with a Mobility Parking Permit. Parking in these spaces is free but maximum parking times still apply.

Mobility Parking Permit holders also receive a parking concession for all standard Council car parking spaces and can park for twice the stated time allowed. For example, payment for 1 hour allows parking for 2 hours.

Mobility Parking Permits are issued by New Zealand CCS Disability Action. For further information visit their website:

Mobility Parking

Two wheelchairs and a mobility scooter (affectionately called Buttercup) are available for people with limited mobility to borrow when visiting the Town Basin and places nearby. They are located at The Hub, 91 Dent Street, Whangārei and are free to use.

Call ahead to check availability on 09 430 1188 or just pop in and see us. 

These items were kindly donated to the district by NorthAble Equipment Plus and Tiaho Trust.

We provide disability working parking permits for eligible individuals whose workplace does not have nearby all day free parking options. 

A disability working permit allows the holder to park the permitted vehicle free of charge at any Council car park in Whangarei but not in designated mobility parking spaces.

To apply for a permit, complete the Disability Working Permit Application.

Disability Working Parking Permit Application(PDF, 710KB)

This scheme offers people with impairments a 50% discount on taxi fares for transport in the Whangārei urban area.

It is jointly funded by Whangarei District Council (60%), Land Transport NZ (40%) and administered by the Northland Regional Council.

For information about the scheme and eligibility, follow the link below.

Total mobility scheme (NRC website)

The Disability Advisory Group is a valuable forum for Council to communicate with the disability sector.

Disability Advisory Group

Sign language service

Connect Interpreting

Phone:  021 555 181

Email:   book@connectinterpreting.co.nz.

Website: Connect Interpreting

NorthAble Disability Services

Phone: 09 430 0988 or 0508 637 200

Fax:     09 438 9468

Email:  drc@northable.org.nz

Website: northable.org.nz

Deaf Aotearoa NZ – Whangārei

Phone: 09 437 2022 or 021 641 178

Website: deaf.org.nz 

Tiaho Trust 

Phone:  09 430 3406 or 0800 430 3406

Email:    info@tiaho.org.nz 

Website: tiaho.org.nz