Domestic water meters are read every six months and invoices for water used are sent to property owners.
Commercial and higher users may be read more frequently.
You can request your water meter to be read at any time if required. There is a fee for this service and an invoice will be sent to you. Please contact us for further information.
To see when your water account is scheduled to be billed, check the water billing schedule:
|Location / Types
||Scheduled reading months
|High use commercial
||Monthly or bi-monthly
|Residential / Low use commercial
||Approximate dates only
|Whangarei Heads / Portland
||January and July
||Jnary / February and July / August
||February and July
|Whau Valley / Otangarei / City / Port / Kioreroa Rd / Avenues / Horahora / Woodhill / Morningside / Maunu
||March and September
|Maungatapere / Poroti / Raumanga / Otaika / Otaika Valley / Ruakaka / One Tree Point
||April and October
|Waipu / Maungakaramea / Mangapai / Hikurangi
||May and November
||May / June and November / December
||June and December