Some of our services and facilities are limited or closed at Alert Level 2. Please see the following page for details.
Our noise control service can be used at any time of the day or night to control excessive noise.
Most noise complaints are investigated by our contractors, Armourguard. Loud music and burglar alarms are two of our most common noise control complaints.
The enforcement officer, accompanied by a police officer, can return to enter a house or property and seize equipment making the noise.
We may return the equipment if the offender pays confiscation costs. If the noise has been an ongoing problem, we can choose to confiscate the equipment permanently.
Find out more about what counts as excessive and unreasonable noise under the Resource Management Act 1991.
Meaning of excessive noise (legislation.govt.nz)
Duty to avoid unreasonable noise (legislation.govt.nz)
You can contact us to report a noise issue.
Phone: 09 430 4200 (24 hours)
Freephone: 0800 932 463
Report noise issues
Use our online form to make a general enquiry about noise.
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