Visit one of our Customer Service Centres:
Te Iwitahi (civic centre)
9 Rust Avenue, Whangārei
Hours: Monday to Friday – 8:00am to 4:30pm
Closed public holidays
Access and parking: Hāpai access card welcomed, automated doors, wheelchair accessibility, and shower facilities with a hoist and adult change table. Limited mobility parking is available beside Te Iwitahi and near the main entrance, with additional parking in the Forum North carpark.
Ruakākā service centre
9 Takutai Place, Ruakākā
Hours: Monday to Friday – 8:30am to 4:00pm
Closed public holidays
Access and parking: automated doors, wheelchair accessibility, and an accessible toilet. Carparks are located directly in front of the building.
Service centre at isite
92 Otaika Road, Raumanga
Hours: Monday to Friday – 9:00am to 12:00pm and 12:30pm to 4:30pm
Closed public holidays
Access and parking: wheelchair accessible with mobility parking at the main entrance and an accessible toilet. There is ample free parking for vehicles and camper vans.
Click on a customer service centre in the map below to find out more, including directions to the service centre, accessibility facilities and parking.
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