Pay an application fee or invoice

There are a number of ways you can pay applications, such as building consents, food and liquor licences, or public utilities.

  • Online:  pay online with your credit or debit card
  • By phone:  call with your credit or debit card details
  • In person:  come into one of our customer service centres with cash, credit or debit card
  • Other:  pay via internet banking or an international money transfer.

Please note that there are no fees charged if you pay by credit card.

Please click on the related payment option tab below for details and links for that payment method.  


Step 1.Have your card available

Pay using a credit or debit card (Visa and Mastercard only). We do not charge a fee for online credit card payments.

Step 2.You'll need your application reference

The number appears on your invoice or statement. 

Step 3.Find how much to pay

View the applicable fees and charges:

Fees and charges

Step 4.Pay online

Once you click on the "Accept and pay online" button you will be redirected to a secure payment website.  

I have read, understand and agree to the Online Service Terms and Conditions

Accept and pay online 

You can pay for one or more invoice or statement at the same time. 

Simply enter the Application number number and follow the instructions until you get to the shopping cart.  Click ‘Save Cart’ to save the Application number.

Click the ‘Applications’ link in the left navigation to add another Application number.

Continue until all invoices or statements (application numbers) have been added.

By phone

You can call us with your details to make a payment. We accept Visa and Mastercard payments via our Contact Centre.

Phone: 09 430 4200

Freephone: 0800 932 463

A receipt can be issued upon request.



You can pay with cash, Eftpos or Visa or Mastercard at any of our customer service centres.

A receipt can be issued upon request.

Forum North customer service centre
7 Rust Avenue, Whangārei
Monday to Friday - 8:00am to 4:30pm
Closed public holidays

Ruakākā service centre 
9 Takutai Place, Ruakākā
Monday to Friday - 8:30am to 4:00pm
Closed public holidays


Internet banking

We are listed as a bill payee with your bank.  Search for "Whangarei District" in the payee list and select one of the payment types.

Our bank account number is 12-3115-0040516-002

When making an internet bank payment please use the correct code and reference types.

Payment type  Code type Reference type 
Other Application number Applicant's name

International bank transfer

Overseas customers may wish to send a direct credit from their overseas account to pay land rates.

International bank transfers