Pay a vehicle infringement

There are a number of ways to pay a vehicle infringement. 

Online

Step 1.Have your card available

Pay using a credit or debit card (Visa and Mastercard only). We do not charge a fee for online credit card payments.

Step 2.You'll need your notice number

The number appears at the top of your infringement notice or parking ticket. 

Step 3.Pay online

Once you click on the "Accept and pay online" button you will be redirected to a secure payment website.  

I have read, understand and agree to the Online Service Terms and Conditions

Accept and pay online 

You can pay for one or more notice or ticket at the same time. 

Simply enter the Notice number and follow the instructions until you get to the shopping cart.  Click ‘Save Cart’ to save the Notice number.

Click the ‘Vehicle Infringements’ link in the left navigation to add another Notice number.

Continue until all infringements (notice numbers) have been added.

By phone

Call us to with your details to make a Visa and Mastercard payment via our Contact Centre. 

You will need your notice number, which appears at the top of the infringement notice or parking ticket. 

Phone: 09 430 4200

Freephone: 0800 932 463

A receipt can be issued upon request.

In-person

Come into one of our customer service centres to pay by cash, Eftpos, Visa or Mastercard.  

You will need to bring your infringement notice or parking ticket in with you. 

Forum North customer service centre
7 Rust Avenue, Whangārei
Monday to Friday - 8:00am to 4:30pm
Closes:  2:00pm on 23 December 2022
Reopens:  8:00am on 9 January 2023

Ruakākā service centre 
9 Takutai Place, Ruakākā
Monday to Friday - 8:30am to 4:00pm
Closes:  2:00pm on 23 December 2022
Reopens:  8:30am on 9 January 2023

A receipt can be issued upon request.

Other

Internet banking

We are listed as a bill payee with your bank.  Search for "Whangarei District" in the payee list and select one of the payment types.

Our bank account number is 12-3115-0040516-002

When making an internet bank payment please use the correct code and reference types.

If you are paying a parking ticket, please use the 'Parking' payment type.  For all other vehicle infringements, such as no registration or warrant of fitness, please use the 'Other' payment type. 

Payment type  Code type Reference type 
Parking Notice number Vehicle registration