Land rates notices are sent to property owners four times a year.
There are a number of ways to pay your land rates:
You are welcome to pay the total year's land rates, but there is no early-bird discount for payment in full.
Please click on the related payment option tab for details and links for that payment method.
Direct Debit is our preferred option for land rates payments and is exempt from penalties.
They can be set up to be paid from your bank account, on a weekly, fortnightly, monthly, quarterly or annual basis.
If there are any changes to your land rates charges, these will be automatically adjusted by us and notification sent to you in writing.
You can set up a direct debit with us online. Please fill in the Direct Debit authorisation form.
Direct Debit authorisation form
Pay using a credit or debit card (Visa and Mastercard only). We do not charge a fee for online credit card payments.
You will need your Property ID number which is on your land rates notice.
Click "Pay online" to be redirected to our secure payments website.
By using our payment website, you agree to our Online Service Terms and Conditions.
Pay online
On the payments website:
You can pay using a credit or debit card (Visa and Mastercard only). We do not charge a fee if you pay by credit card.
You can call us with your details to make a payment.
Phone: 09 430 4200
Freephone: 0800 932 463
A receipt can be issued upon request.
Bring your land rates notice into one of our Customer Service centres.
Te Iwitahi (civic centre) 9 Rust Avenue, Whangārei Hours: Monday to Friday – 8:00am to 4:30pm Closed public holidays
Ruakākā service centre 9 Takutai Place, RuakākāHours: Monday to Friday – 8:30am to 4:00pm Closed public holidays
Service centre at isite 92 Otaika Road, RaumangaHours: Monday to Friday – 9:00am to 12:00pm and 12:30pm to 4:30pm Closed public holidays
You can pay with cash, Eftpos, Visa or Mastercard. We do not charge a fee if you pay by credit card.
Internet banking
We are listed as a bill payee with your bank.
Search for "Whangarei District" in your bank's payee list and select "Whangarei District Council - Rates".
Bank account number: 12-3115-0040516-002
When making an internet bank payment, please ensure you use the correct code and reference types:
International bank transfer
Overseas customers may wish to send a direct credit from their overseas account to pay land rates.
International bank transfers
If you have recently changed your postal address or update your contact details, let us know:
Change your postal address or contact details
We are only able to process a property owner name change if the name has been legally changed on the Property Title.
If the property owner name has not been changed on the Title through the Land Registry Office, we suggest you contact a lawyer for guidance as we cannot make any amendments.
Once a name change is completed on the property title, a copy must be provided to us for verification and actioning.
If you require any further assistance with this matter please contact us.
Enquire online
Use our online form to request a copy of your land rates notice or make a general enquiry.
See the project page for details
Dave Culham Drive temporary road closure