Recovery from January 2026 storm impacts

Mayor Ken Couper leads Red Cross, Taskforce Kiwi and other Civil Defence responders into Mokau Marae.

We are currently in a Civil Defence recovery period following the heavy weather experienced in late January 2026.

Russell Road closure

Russell Road is currently closed at the Helena Bay Hill, beyond the Helena Bay Gallery and Café, due to a landslip caused by the January 2026 storm event.

Repair work is underway and is expected to take several months.

More information on the repair work is available on the following project page:

Russell Road slip clearance at Helena Bay Hill

Access to the east coast

Anyone travelling to the east coast of the Whangārei District (between Helena Bay and the Whangaruru Peninsula) must use an alternative route.

The recommended route is:

  • Travel north on State Highway 1 to Opua
  • Take the vehicle ferry to Okiato
  • Continue via Russell - Whakapara Road

This route is fully sealed and suitable for all vehicle types.

A route map and additional information can be found on the following page:

Russell Road closure at Helena Bay Hill

Locals and priority access

Locals and anyone performing priority travel (for example, contractors making repairs) may use Kaiikanui Road via Pigs Head Road and Webb Road.

Delays should be expected and travellers ae advised to allow plenty of time.

For information on access conditions and restrictions, please visit the following page:

Kaiikanui Road limited access

Support and safety information

A range of support is available to anyone impacted from this event.

Temporary accommodation

Contact Temporary Accommodation Service (TAS):

Phone: 0508 754 163
Register online (mbie.govt.nz)

Insurance

If your home or land has been damaged, contact your insurer first.

If you need assistance with the insurance claims process, the New Zealand Claims Resolution Service can help:

New Zealand Claims Resolution Service (nzcrs.govt.nz)
Phone: 0508 624 327

The Natural Hazards Commission provides insured homeowners with natural hazards cover to help in the event of a natural disaster:

Natural Hazards Commission (naturalhazards.govt.nz)
Phone: 0800 326 243

Support centres

  • Mōkau Marae
  • Ngāiotonga Marae
  • Otetao Reti - Punaruku Marae.

Key support contacts

In an emergency, phone 111.

Other contacts:

For you mental wellbeing