Recovery from January 2026 storm impacts
We are currently in a Civil Defence recovery period following the heavy weather experienced in late January 2026.
Russell Road closure
Russell Road is currently closed at the Helena Bay Hill, beyond the Helena Bay Gallery and Café, due to a landslip caused by the January 2026 storm event.
Repair work is underway and is expected to take several months.
More information on the repair work is available on the following project page:
Russell Road slip clearance at Helena Bay Hill
Access to the east coast
Anyone travelling to the east coast of the Whangārei District (between Helena Bay and the Whangaruru Peninsula) must use an alternative route.
The recommended route is:
- Travel north on State Highway 1 to Opua
- Take the vehicle ferry to Okiato
- Continue via Russell - Whakapara Road
This route is fully sealed and suitable for all vehicle types.
A route map and additional information can be found on the following page:
Russell Road closure at Helena Bay Hill
Locals and priority access
Locals and anyone performing priority travel (for example, contractors making repairs) may use Kaiikanui Road via Pigs Head Road and Webb Road.
Delays should be expected and travellers ae advised to allow plenty of time.
For information on access conditions and restrictions, please visit the following page:
Kaiikanui Road limited access
Support and safety information
A range of support is available to anyone impacted from this event.
Insurance
If your home or land has been damaged, contact your insurer first.
If you need assistance with the insurance claims process, the New Zealand Claims Resolution Service can help:
New Zealand Claims Resolution Service (nzcrs.govt.nz)
Phone: 0508 624 327
The Natural Hazards Commission provides insured homeowners with natural hazards cover to help in the event of a natural disaster:
Natural Hazards Commission (naturalhazards.govt.nz)
Phone: 0800 326 243
Support centres
- Mōkau Marae
- Ngāiotonga Marae
- Otetao Reti - Punaruku Marae.
Key support contacts
In an emergency, phone 111.
Other contacts: