For urgent issues, phone us on 0800 932 463 or 09 430 4200 - available 24 hours a day, 7 days a week.
Urgent issues include:
These can be reported by phone at any time, day or night.
For non-urgent matters, general requests, or enquiries, please use our online forms. You may also find helpful information by reviewing our list of common issues.
Report an issue or make a request
We will respond to online submissions made outside of business hours on the next working day.
We aim to resolve all issues within 15 working days, although complex queries may take longer.
Monday to Friday: 8:00am to 4:30pm.
If you plan to visit one of our Customer Service Centres, check our locations and opening hours first:
Visit Us
If you experience any issues using our online forms or are unable to submit your request, please contact us via email:
Email: mailroom@wdc.govt.nz
See the project page for details
Dave Culham Drive temporary road closure