Water supply is temporarily offline in One Tree Point. Our team is aware of the fault and currently doing the repair - estimated to be finished by 2:00pm (Friday 21 January 2022). When water comes back, you may need to "flush" your pipes for a minute or so to let air or sediment out of the system. Just run the tap and it should come back to normal.
If you wish to appeal a parking ticket, please submit a Parking Explanation form with supporting evidence.
Favourable consideration is given to the following:
Download the form and complete it.
Parking explanation form(PDF, 28KB)
Post your completed explanation form and supporting evidence to us.
Whangarei District Council
Private Bag 9023
We will review your submission and we take several factors into consideration, including:
We also look at supporting documents such as photographs, witness statements and delivery documents.
After considering all available information, we make a decision to either cancel or proceed with the infringement notice.
Reasons when a review will not be granted include:
A response letter or email will be sent to you.
The review process can take up to fifteen working days. During this time, please do not pay the infringement fee. We will advise whether the infringement has been withdrawn or if it must be paid.
Contact us if you have had no response from us after fifteen working days.
Email your completed explanation form and supporting evidence to us.
You can bring your completed explanation form and supporting evidence into one of our customer service centres.
Forum North customer service centre7 Rust Avenue, Whangārei
Monday to Friday - 8:00am to 4:30pm
Closed public holidays
Ruakākā service centre
9 Takutai Place, RuakākāMonday to Friday - 8:30am to 4:00pm
Closed public holidays
Infringement notices can be lodged at Court for two reasons:
If the infringement notice was lodged at Court as it was unpaid, it has already had an extra $30 lodgement fee added.
A further $100 will be added if payment is not made within 28 days and the Court takes enforcement action.
If you believe the fine was paid before it lodged at Court, contact us as soon as possible. You will need to provide proof of payment.
You may be entitled to apply for the infringement notice to be removed from the Court and re-issued by Council, which will let you make payment without extra costs or send us an explanation for us to consider.
Applications are only considered for limited reasons, which are outlined in the Summary Proceeding Act 1957, Section 78B.
Some of these reasons are:
You will need to contact the Ministry of Justice to request a Form 57.
Use our online forms to report parking and vehicle issues.
Report an issue
Use our online form to enquire about a parking ticket.
Phone: 09 430 4200
Ride Beam Whangarei - Frequently Asked Questions