Policies

Browse or search for policies which are the procedures and guidelines that govern our activities.

39 Result(s) Found

Our Alfresco Dining Policy outlines how Council land can be used as outdoor seating for cafes and restaurants. It doesn't apply to private land. Our policy encourages appropriate, well designed alfresco dining that enhances areas for pedestrians, diners, visitors and residents.

It has special sections that apply to Cameron Street Mall and the Town Basin.

Backflow prevention devices stop contaminated liquids entering the water supply system.  

The Backflow Prevention Policy outlines Council's commitment to the protection of drinking water, and contains guidance for industrial, commercial and residential properties. 

Residential properties must have a testable backflow prevention device at the property boundary if they have:

  • an alternative water supply
  • swimming pool
  • spa
  • irrigation system.

This policy is about Council's role in regulating class 4 gambling venues, which are those with non-casino electronic gambling machines, commonly known as 'pokie machines'. These venues can include pubs, hotels and clubs, but not casinos.

Three-yearly review of this policy is required by the Gambling Act 2003. At its meeting on 26 June 2025, Council reviewed this policy and decided to continue it without amendment.

Northland’s coast is in a current state of erosion. The aim of the Coastal Protection Works Policy is to make it easier for our community to understand what coastal protection works can be done, which ones Council will lead, which homeowners can lead, and when and how Council will help with landowner-led coastal protection works.

Before you make any decisions regarding coastal protection, it’s best to reach out to us first. Come and visit us at Council, and bring along any technical drawing or supporting information about the property requiring coastal protection.

The purpose of this policy is to explain to the public and council (staff, contractors and volunteers):

  • our definitions of a complaint
  • principles we will apply when dealing with complaints
  • our process for management of complaints
  • roles and responsibilities of our Council personnel.
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