Summer Essential Information

See our special rules for summer, including our opening hours, rubbish & recycling info, dogs on beaches, freedom camping, visitor information processing times and more.

Summer essential info

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Civil Defence and emergencies

We are a member of the Northland Civil Defence Emergency Management (CDEM) Group who provide information on current emergencies, along with updated news, hazard information and preparedness advice.

If you feel a life is in danger, call 111 immediately.

Report an issue

If you have an urgent issue, please call us.

Phone: 09 430 4200 (24 hrs)

Freephone: 0800 932 463

Otherwise you can use our online form to report a non-urgent issue.

Report an issue

Latest updates

There are no current emergencies in our District.

Long term road repairs - severe weather damage

Find out about the roading recovery and repair process from extreme weather events since 2022 including slips, potholes, tree work and temporary road closures.

Regional Recovery Plan

This plan captures the key recovery work needed in Te Tai Tokerau Northland due to Cyclone Gabrielle.

How to get ready

How to prepare your home, family and business to cope in emergency situations.

Stay informed

Links to help you stay informed and know where you can find up-to-date Civil Defence information.

Power outages

Check for power outages in your area during an emergency.

State highway closures

Find out about state highway conditions in Northland from Waka Kotahi NZ Transport Agency's facebook page.

Emergency mobile alerts

Find out about the alerts that are sent to capable mobile phones from targeted cell towers.

Red Cross hazard app

The app sends alerts and gives information to help you through an emergency.

Climate change

Find out about our work on how we must adapt to a changing climate.

Natural hazards

Learn about the different types of natural hazards and find out if natural hazards apply to your property, and how this affects what you can do.

Related content

Roading update after Cyclone - July 2023

Published on 28 August 2023

Fine weather has made it possible for our contractors to repair storm damage on the roads. Read this news story about the progress we have made in July 2023.

Tagged as: , Improvement works

Long term road repairs - severe weather damage

Find out about the roading recovery and repair process from extreme weather events since 2022 including slips, potholes, tree work and temporary road closures.

Congratulations to award recipients

Congratulations to the recipients of this year’s Civic Honours, Hilary Gittos, Robin Lieffering, Elizabeth Shepherd (Auntie Bess) and Beryl Wilkinson.
Through tireless work, commitment and generosity of spirit, each of these nominees has made our District a better place.

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Temporary road layout changes

The roundabout has reduced to a single lane each way. We are advising people to choose alternate routes to avoid congestion during peak hours.

Port Road temporary layout changes

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Land Information Memorandum (LIM) applications closedown period

Close-down period for LIM applications is from 20 December 2023 to 10 January 2024. Any LIM application received during this time will be deemed as received on 11 January 2024.
If you require a LIM before 20 December 2023, you will need to order prior to 7 December 2023.

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RMA and Building Act applications closedown period

Please allow for extra days that statutory holidays can add to processing times for applications. Get your applications in on time to avoid disappointment.
The close-down period for processing Resource Management Act and Building Act applications is from 20 December 2023 to 10 January 2024, inclusive.

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Sale and Supply of Alcohol Act closedown period

Closedown period for processing alcohol licence applications is from 20 December 2023 to 15 January 2024.
To ensure your alcohol licence applications are received and processed before our statutory closedown period (20 December to 15 January), the applications must be received by 11 November 2023.

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Official Information Act requests closedown period

Please allow for extra days that statutory holidays can add to processing times for requests.
The close-down period for processing Official Information Act requests is from 20 December 2023 to 10 January 2024.

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Recycling and rubbish collections on Christmas

There will be no kerbside rubbish collection on Monday 25 December. All collection days will be delayed by one day. The normal collection schedule will resume on Monday 1 January 2024.

Rubbish collection

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All transfer stations closed on Christmas day

All transfer stations are closed on Christmas Day.
On other days, summer hours apply for rubbish and recycling stations.

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