Pay debtor


Step 1.Have your card available

Pay using a credit or debit card (Visa and Mastercard only). We do not charge a fee for online credit card payments.

Step 2.You'll need your Debtor Number

The number appears on your Tax Invoice or Statement. 

Step 3.Accept the terms and references

Once you click on the "I Accept' button you will be redirected to a secure payment website.  

I have read, understand and agree to the Online Service Terms and Conditions

I Accept

Direct debit

Direct Debits can be set up to pay your debtors account on a weekly, fortnightly or monthly basis, from your bank account.

You can set up a Direct Debit online. You will need your bank account information.

Setup a Direct Debit

By phone

We accept Visa and Mastercard payments via the Contact Centre.

Call us on 09 4304 200 with your details.

A receipt can be issued upon request.


In person

You can pay any Council bill with cash, Eftpos or Visa or Mastercard at any of our customer service centres.

A receipt can be issued upon request.

Forum North
7 Rust Avenue, Whangārei


Ruakaka Service Centre
9 Takutai Place, Ruakaka