Businesses (commercial, trade or industrial) must obtain a trade waste consent before operation, which provides approval to start discharging trade waste.
The trade waste consent is issued to the business owner.
New business owners must apply for a new trade waste consent in their name, even if the business had already been in operation prior to them purchasing it.
You'll need to provide supporting information specified in the relevant application form. This may include, but is not limited to:
Download, print and complete the relevant consent application from the list below by hand.
Dentistry(PDF, 188KB)
Dry Cleaning and Laundry Wastes(PDF, 190KB)
Food Premises(PDF, 194KB)
Liquid Waste Transport and Disposal(PDF, 189KB)
Permitted(PDF, 188KB)
Vehicle Washbay(PDF, 193KB)
Email your completed application and supporting information to:
Email: mailroom@wdc.govt.nz
When we receive your application, we will check it for completeness.
If your application contains incorrect or insufficient information, we will contact you.
Upon accepting your application, we will send you an invoice for the application fee.
The processing of your application will commence upon payment of the fee.
Drainage fees and charges
You can pay the invoice either online, in-person or call us with your details. We accept Visa and Mastercard payments via our Contact Centre.
Online: Pay an application fee or invoice
Phone: 09 430 4200
We assess trade waste consents on a case-by-case basis.
When reviewing an application, we consider the quality, volume and flow rate of the trade waste, including its potential impact on:
We may also visit your business and take samples of your trade waste for testing.
You will receive your consent via email after the invoice has been paid.
We may inspect, monitor, test and sample to check you are complying with your consent conditions.
Post your completed application and supporting information to:
Whangarei District Council Private Bag 9023 Te Mai Whangārei 0143
You will receive your consent via email, after the invoice has been paid.
You'll need to provide the supporting information specified in the relevant application form. This may include, but is not limited to:
Bring your completed application, supporting information and payment into one of our Customer Service centres:
Te Iwitahi (civic centre) 9 Rust Avenue, Whangārei Hours: Monday to Friday – 8:00am to 4:30pm Closed public holidays
Ruakākā service centre 9 Takutai Place, RuakākāHours: Monday to Friday – 8:30am to 4:00pm Closed public holidays
If your application contains incorrect or insufficient information, we will let you know.
You can pay the fees by cash, Eftpos, Visa or Mastercard at one of our Customer Service centres at the time of submitting the application.
A receipt can be issued upon request.
For non-urgent sewage or wastewater issues or to request information, please use the link below.
Report an issue
Household Hazardous Waste Amnesty Day 2026
See the project page for details