Water supply is temporarily offline in One Tree Point. Our team is aware of the fault and currently doing the repair - estimated to be finished by 2:00pm (Friday 21 January 2022). When water comes back, you may need to "flush" your pipes for a minute or so to let air or sediment out of the system. Just run the tap and it should come back to normal.
The stormwater network is separate from the sewer network.
Each system discharges to different points:
For information on how to locate your stormwater network (e.g. pipes), please follow the link below:
Locate your water, sewer and stormwater pipes
Read through the form to understand requirements.
The applicant must be the owner of the land, or the lease holder, or a person who has agreed to unconditionally purchase or lease the land.
Public Utility Connection / Disconnection Application(PDF, 321KB)
Fill out this application form. All fields must be completed or marked N/A as appropriate.
Email your completed application form along with supporting documentation to:
By email: firstname.lastname@example.org
We will contact you about the fees payable. You can pay either online, in-person at one of our customer service centres or by phone.
Post your completed application form along with supporting documentation to:
Whangarei District Council
Private Bag 9023
Bring your completed application form along with supporting documentation and payment into one of our customer service centres:
Forum North customer service centre7 Rust Avenue, Whangārei
Monday to Friday - 8:00am to 4:30pm
Closed public holidays
Ruakākā service centre
9 Takutai Place, RuakākāMonday to Friday - 8:30am to 4:00pm
Closed public holidays
Currently stormwater is not treated or screened after it enters the network. What goes down the drain goes to the harbour and out to sea. Any contaminants will affect the quality of the water and may harm plants and animals.
Everyone has a responsibility to keep the stormwater free of pollutants and contaminants. Some of the ways you can help include:
If you are experiencing frequent flooding, particularly if it involves living areas, please contact us.
We are responsible for stormwater downstream from your property boundary (with the exception of some rural areas where this responsibility lies with the Northland Regional Council).
Any stormwater problems within a property boundary are the responsibility of the property owner.
The Stormwater Management Bylaw:
Stormwater Management Bylaw
Use our online forms to report drains and stormwater issues.
Report an issue
Use our online form to make an enquiry about public utilities.
Phone: 09 430 4230
Ride Beam Whangarei - Frequently Asked Questions