Renew your dog registration

Step 1.Have your card available

Pay using a credit or debit card (Visa and Mastercard only). We do not charge a fee for online credit card payments.

Step 2.You'll need your reference available

You will need your animal number which is shown on your Dog Registration invoice.  The number is in the column 'WDC ID' next to the dogs name.

If you have not received your dog registration invoice, please contact us on 09 430 4200.

Step 3.Renew and pay online 

Once you click on the "Accept and pay online" button you will be redirected to a secure payment website.

I have read, understand and agree to the Online Service Terms and Conditions

Accept and pay online 

You can pay for one or more dogs at the same time.  Simply enter the animal number and follow the instructions until you get to the shopping cart.  Click ‘Save Cart’ to save the animal number.

Click the ‘Dog Registration’ link in the left navigation to add another animal number.

Continue the steps until all dogs (animal numbers) are added.

A receipt will be issued after payment. 

Step 4.Receive dog registration tag(s)

Once the registration fees have been paid, we will send you the physical dog registration tag(s) to put onto your dog’s collar, via the post.

Step 1.Have your card available

Pay using a credit or debit card (Visa and Mastercard only). We do not charge a fee for online credit card payments.

Step 2.You'll need your reference available

You will need your animal number which is shown on your dog registration invoice.  The number is in the column 'WDC ID' next to the dog’s name.

Step 3.Phone us

You can call us with the details of the dogs to renew and your payment details.  You can pay by debit, Visa or MasterCard. 

Phone: 09 430 4200

Freephone: 0800 932 463 

Step 4.Receive dog registration tag(s)

Once the registration fees have been paid, we will send you the physical dog registration tag(s) to put onto your dog’s collar and a payment receipt, via the post or you can collect from one of our Customer Service centres.

Step 1.Visit us

Bring your dog registration invoice into one of our Customer Service Centres.

Te Iwitahi
9 Rust Avenue, Whangārei
Monday to Friday - 8:00am to 4:30pm
Closes: 2:00pm, 22 December 2023
Opens: 8:00am, 8 January 2024

Ruakākā service centre 
9 Takutai Place, Ruakākā
Monday to Friday - 8:30am to 4:00pm
Closes: 2:00pm, 22 December 2023
Opens: 8:00am, 8 January 2024

Step 2.Pay fees

You can pay the fees by cash, eftpos, Visa or MasterCard.

Step 3.Receive dog registration tag(s)

You will receive the physical dog registration tag(s) to put onto your dog’s collar and a payment receipt.

Step 1.Have your reference available 

You will need your 'Name ID' which you can find on your Dog Registration invoice, under your personal details, in a row stating "Office Use Only".

If you have not received your dog registration invoice, please contact us on 09 430 4200.

Step 2.Pay registration

Search for "Whangarei District" in your banks payee list and select 'Dog Registration' payment type.

Pay the amount listed on the invoice.

Our bank account number is 12-3115-0040516-002.

When making an internet bank payment please use the correct code and reference types.

Step 3.Receive dog registration tag(s)

Once the registration fees have been paid, we will send you the physical dog registration tag(s) to put onto your dog's collar and a payment receipt, via the post.