Report issues with trees, parks, reserves, playgrounds, sportsgrounds, coastal structures and seawalls.
Contact us on 0800 932 463 or 09 430 4200 (24 hours a day) if you have an urgent issue.
We do not investigate issues reported online outside of our business hours (8:30am to 4:30pm, Monday to Friday) until the next working day.
Help keep our coastal structures in good shape by telling us if you find problems with:
Report a coastal structure or seawall issue
Report playground and skatepark issues including:
Please note, we try to fix playground problems as quickly as we can, but sometimes special parts can take a while to arrive.
Report a playground or skatepark issue
Help keep our parks and reserves in good shape by telling us if you find problems with:
Report a park maintenance issue
To report a public toilet issue, please follow the link below.
Community facilities issues
Report sportsground issues including:
Report a sportsground issue
To report a tree that is causing a safety hazard please phone us so we can send someone to attend to it as soon as possible.
Phone: 09 430 4200 or Freephone: 0800 932 463
To report other problems with trees in parks and reserves, and street trees on public land, including:
Report a tree issue
Report walkways and track maintenance issues including:
Report walkway or track damage
Statutory close-down information