Water supply is temporarily offline in One Tree Point. Our team is aware of the fault and currently doing the repair - estimated to be finished by 2:00pm (Friday 21 January 2022). When water comes back, you may need to "flush" your pipes for a minute or so to let air or sediment out of the system. Just run the tap and it should come back to normal.
Report issues with trees, parks, reserves, playgrounds, sportsgrounds, coastal structures and seawalls.
If you have an urgent issue, please contact us on 0800 932 463 or 09 430 4200 (24 hours a day). Issues reported online outside of Council hours (8:30am to 4:30pm, Monday to Friday) will not be investigated until the next working day.
Help keep our coastal structures in good shape by telling us if you find problems with:
Report a coastal structure or seawall issue
Report playground and skatepark issues including:
Please note, we try to fix playground problems as quickly as we can, but sometimes special parts can take a while to arrive.
Report a playground or skatepark issue
Help keep our parks and reserves in good shape by telling us if you find problems with:
Report a park maintenance issue
To report a public toilet issue, please follow the link below.
Community facilities issues
Report sportsground issues including:
Report a sportsground issue
To report a tree that is causing a safety hazard please phone us so we can send someone to attend to it as soon as possible.
Phone: 09 430 4200 or Freephone: 0800 932 463
To report other problems with trees in parks and reserves, and street trees on public land, including:
Report a tree issue
Report walkways and track maintenance issues including:
Report walkway or track damage
Ride Beam Whangarei - Frequently Asked Questions