From 1 February 2024, you need to put your lids, caps, bottle-tops and spray cans into your rubbish bag or wheelie bin, when new government recycling rules come in.
Report issues with trees, parks, reserves, playgrounds, sports grounds, coastal structures and seawalls.
Contact us on 0800 932 463 or 09 430 4200 (24 hours a day) if you have an urgent issue.
We will respond to issues reported online outside of our business hours (8:30am to 4:30pm, Monday to Friday) on the next working day.
Help keep our coastal structures in good shape by telling us if you find problems with:
Report a coastal structure or seawall issue
Report playground and skatepark issues including:
Please note, we try to fix playground problems as quickly as we can, but sometimes special parts can take a while to arrive.
Report a playground or skatepark issue
Help keep our parks and reserves in good shape by telling us if you find problems with:
Report a park maintenance issue
To report a public toilet issue, please follow the link below.
Community facilities issues
Report sports ground issues including:
Report a sports ground issue
To report a tree that is causing a safety hazard please phone us so we can send someone to attend to it as soon as possible.
Phone: 09 430 4200 or Freephone: 0800 932 463
To report other problems with trees in parks and reserves, and street trees on public land, including:
Report a tree issue
Report walkways and track maintenance issues including:
Report walkway or track damage
Read more about the changes