Facilities, Council-owned buildings and toilet issues

Report common facilities, Council-owned buildings, cemeteries, public toilets, libraries and Botanica fernery and conservatory issues. 

Contact us on 0800 932 463 or 09 430 4200 (24 hours a day) if you have an urgent issue.

We will respond to issues reported online outside of our business hours (8:30am to 4:30pm, Monday to Friday) on the next working day.

Botanica fernery and conservatory

Report any issues or make an enquiry about the Botanica fernery and conservatory.

Report an issue at Botanica


Report any maintenance issues for Council maintained cemeteries or make an enquiry.

Report a cemetery maintenance issue

We maintain the Maunu, Te Kamo and Onerahi cemeteries as well as several historic cemeteries.

You can find contact details for community-managed cemeteries on our Trust operated cemeteries page.

Trust operated cemeteries

Management of Council owned property

Council owns a small number of properties that are leased to organisations or contracted under license to individuals or businesses.  These may include properties such as:

  • grazing land
  • commercial buildings
  • community buildings
  • sport facilities on parks
  • other structures or buildings. 

You can log a request about an existing or new lease or license, or enquire about sales and acquisitions.  

Log a request about property management 

Maintenance of Council owned buildings

Council own and manage a number of buildings in the District such as:

  • commercial buildings (Council owned)
  • central city carpark
  • pensioner housing
  • residential housing
  • council offices
  • council libraries
  • community halls (maintenance only)

You can report any maintenance issues or make enquiries about these Council owned buildings:

Report a maintenance issue with a Council owned building

Halls and community facilities throughout Whangārei are managed by volunteers. To view community hall contact information, please follow the link below. 

Community halls

The Whangārei Airport is jointly owned by the Ministry of Transport and Whangarei District Council and managed by Northland Aviation.

If you have any maintenance issues or enquiries about the Whangārei Airport please follow the link below.

Whangārei Airport

Public toilets

If you notice an issue with cleanliness at one of our District’s public toilets, please let us know.  We will try to fix the problem as soon as possible. 

You can also make an enquiry about our public toilets.  

Report a public toilet issue

To report a health and safety risk for anyone rough sleeping e.g., lack of toilet facilities, please follow the link below.

Community issues

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General enquiry