You can report issues with Beam scooters, such as scooters blocking footpaths or left on roads, directly to Beam.
For the fastest response, please report online so it can be sent directly to the Whangārei Beam staff.
Report an issue online directly to Beam
You can also email or phone Beam. Please note that depending on call volumes, this may take longer than reporting online.
Email: teamsupportnz@ridebeam.com
Freephone: 0800 507 676 (24 hrs, sevens days a week)
Helpline: 09 801 0906
Message: you can message Beam from within the Beam app.