Pay for dog registration or other dog fees

Step 1.Have your card ready

You can pay using a credit or debit card (Visa and Mastercard only). No fees or surcharges apply for online credit card payments.

Check dog registration fees

Step 2.You'll need your Dog ID or payment code

To make an online payment, you'll need information from your dog registration invoice or statement.

What you need depends on the date shown on your document:

• Invoices dated before 11 October 2025
  your Dog ID shown in the 'WDC ID' column next to your dog's name.
• Invoices dated on or after 11 October 2025
  the Payment Code shown on your invoice or statement.

This helps us correctly identify your dog(s) and apply your payment to the correct account.

Step 3.Pay online

We do not accept part payments for dog registrations. All registrations must be paid in full.

Click "Pay Now" to be redirected to our secure online payments website.

By using our payment website, you agree to our Online Service Terms and Conditions.

Pay Now

Important:  Check the date of your invoice and follow the steps below to complete your payment.

On the payments website:

1. In the Payment Code field, enter the appropriate code based on your invoice date:
   • Before 11 October 2025: Enter A followed by your Dog ID (e.g. A12345).
   • On or after 11 October 2025: Enter the Payment Code shown on your invoice.
2. Click the magnifying glass icon or press Enter. Your dog and the registration fee will appear.
3. To add another dog, repeat step 1 with the next Dog ID or Payment Code.
4. Continue until all dogs are added.
5. Click Next.
6. Enter your email address to receive a receipt.
7. Enter your card details to complete the payment.

You will receive a payment receipt by email once the transaction is complete.

Step 4.Receive dog registration tag(s)

Once the registration fees have been paid, we will post your dog registration tag(s) to you. Attach the tag(s) to your dog's collar.

Step 1.Have your card ready

Pay using a credit or debit card (Visa and Mastercard only). No fees or surcharges apply for online credit card payments.

Check dog registration fees

Step 2.You'll need your Dog ID

You'll need your Dog ID, found in the 'WDC ID' column next to your dog's name on the dog registration invoice. This ensures we identify the correct dog(s).

Step 3.Phone us

You can call us with your details to make a payment. 

Phone: 09 430 4200

Freephone: 0800 932 463 

We do not accept part payments for dog registrations. All registrations must be paid in full.

Step 4.Receive dog registration tag(s)

Once the registration fees have been paid, we will send you the physical dog registration tag(s) to put onto your dog's collar and a payment receipt, via the post.

Step 1.Bring into us

Bring your dog registration invoice into one of our Customer Service centres. 

Te Iwitahi (civic centre)
9 Rust Avenue, Whangārei
Hours: Monday to Friday – 8:00am to 4:30pm
Closed public holidays

Ruakākā service centre 
9 Takutai Place, Ruakākā
Hours: Monday to Friday – 8:30am to 4:00pm
Closed public holidays

Service centre at isite
92 Otaika Road, Raumanga
Hours: Monday to Friday – 9:00am to 12:00pm and 12:30pm to 4:30pm
Closed public holidays

Step 2.Pay registration

You can pay with cash, eftpos, Visa or Mastercard.

Check dog registration fees

We do not accept part payments for dog registrations. All registrations must be paid in full.

Step 3.Receive dog registration tag(s)

You will receive the physical dog registration tag(s) to put onto your dog’s collar and a payment receipt.

Step 1.You'll need your Name ID or payment code

You'll need information from your dog registration invoice or statement. What you need depends on the date shown on your document:

• Invoices dated before 11 October 2025
  your Name ID shown on your invoice or statement.
• Invoices dated on or after 11 October 2025
  the Payment Code shown on your invoice or statement.

This helps us correctly identify your dog(s) and apply your payment to the correct account.

Step 2.Pay registration

We are listed as a bill payee with your bank.  

• Search for "Whangarei District" in the payee list
• Select "Whangarei District Council - Dog Registration"
• Pay the amount listed on the invoice. 

We do not accept part payments for dog registrations. All registrations must be paid in full.

Bank account number: 12-3115-0040516-002

Please use the correct code and reference based on your invoice date.

Check dog registration fees

Step 3.Receive dog registration tag(s)

Once the registration fees have been paid, we will send you the physical dog registration tag(s) to put onto your dog's collar and a payment receipt, via the post.