Rates rebate scheme

Photo of a house.

Did you know you could get up to $830 off your rates bill?

Ratepayers who own their own home, which they were living in on 1 July, and have a low income, may be eligible for a government rates rebate on their rates bill. 

The rates rebate process and eligibility requirements are managed by the Department of Internal Affairs.

We assess and approve rates rebate applications on their behalf.

Before applying

Before applying, check whether you may be eligible for other forms of assistance.

You may be eligible for the Accommodation Supplement, which can help with the costs of owning a home. You don't have to be on a benefit to get this payment.

Accommodation Supplement (workandincome.govt.nz)

Apply for a rates rebate

Use the rates rebate calculator to find out what your rebate might be.

Rates Rebate calculator (govt.nz)

Homeowners can apply for the rebate once the first rates instalment is created, after 1 July. A rebate is for the current year and you need to apply by 30 June.

By email

Step 1.Complete application

Download the Rates Rebate application form from the New Zealand Government website.

Rates rebate application form (govt.nz)

You can complete the application form in your browser or using a PDF reader (such as Adobe Reader).  Be sure to save the form once you have completed it.

Alternatively, you can print the form and complete it by hand. 

Step 2.Email us

Email your completed application form and required documents to:

Email: rebates@wdc.govt.nz

By post

Step 1.Complete application

Download the Rates Rebate application form from the New Zealand Government website.

Rates rebate application form (govt.nz)

You can complete the application form in your browser or using a PDF reader (such as Adobe Reader).  Be sure to save the form once you have completed it.

Alternatively, you can print the form and complete it by hand. 

Step 2.Post to us

Post your completed application and required documents to:

Whangarei District Council
Private Bag 9023
Te Mai
Whangārei 0143

In person

Step 1.Complete application

Download the Rates Rebate application form from the New Zealand Government website.

Rates rebate application form (govt.nz)

You can complete the application form in your browser or using a PDF reader (such as Adobe Reader).  Be sure to save the form once you have completed it.

Alternatively, you can print the form and complete it by hand. 

Step 2.Bring into us

Bring your completed application and required documents into one of our Customer Service Centres:

Te Iwitahi (civic centre)
9 Rust Avenue, Whangārei
Hours: Monday to Friday – 8:00am to 4:30pm
Closed public holidays

Ruakākā service centre 
9 Takutai Place, Ruakākā
Hours: Monday to Friday – 8:30am to 4:00pm
Closed public holidays

Service centre at isite
92 Otaika Road, Raumanga
Hours: Monday to Friday – 9:00am to 12:00pm and 12:30pm to 4:30pm
Closed public holidays