Sewage and wastewater issues

Report any unpleasant odours or other signs of a blocked or overflowing sewers or gully traps. 

Gully traps empty wastewater from the kitchen, laundry and bathrooms and are usually located on the external walls of homes and businesses. If a gully trap fault is caused because of capacity issues in the public network we will contribute to a solution.

Report a general sewage or wastewater issue

Find out more about preventing sewage blockages in your home and the public network, by following the link below.

Preventing sewage spills

You can report sewage issues with:

• Council waste treatment plants
• Council-maintained septic tanks that are part of the Onerahi Effluent Disposal Scheme
• Council-maintained pressure sewer systems in Ruakākā south and in several other developments. 

Problems with private septic tanks, on-site wastewater treatment systems or pump-up systems are the responsibility of home and business owners who should call a plumber directly. 

Report an issue with a Council maintained sewage system