Some of our services and facilities are limited or closed at Alert Level 2. Please see the following page for details.
Report issues about food, alcohol and health including unsanitary businesses or properties, or businesses operating illegally.
If you have an urgent issue, please contact us on 0800 932 463 or 09 430 4200 (24 hours a day). Issues reported online outside of Council hours (8:30am to 4:30pm, Monday to Friday) will not be investigated until the next working day.
You can let us know:
Report a food licence issue
Any person or business that sells food needs to be registered under the Food Act 2014. To register a new business or for more information on starting a new business please see this information:
From time to time businesses operate in the Whangārei District without registration or outside of the rules. This could include:
If you believe a business is unregistered or operating outside of the rules please let us know so we can send an officer to investigate.
Report a health or alcohol licence breach
Please let us know if you believe a food, beauty therapy, tattooing or piercing business is dirty or has made you ill, and we will investigate.
We will also investigate unsanitary properties such as:
Report an unsanitary health issue
COVID-19 and food safety
News story about closing of the Hub