Our noise control service can be used at any time of the day or night to control excessive noise.
Phone 0800 WDC INFO or 0800 932 463 (24hrs).
You can also make a report online using this form:
Most noise complaints are investigated by our Council contractors, Armourguard.
- If the noise is considered to be excessive, a notice will be given to immediately reduce the noise
- The officer does not have to use a sound level meter to measure the noise
- The notice to reduce noise covers a period of 72 hours
- If noise is not reduced, or the noise resumes again within the 72 hour period, further action may be taken
The enforcement officer, accompanied by a police officer, can return to enter a house or property and seize equipment making the noise.
We may return the equipment if the offender pays confiscation costs. If the noise has been an ongoing problem, we can choose to confiscate the equipment permanently.
Excessive and unreasonable noise
Loud music and burglar alarms are two of our most common noise control complaints. Find out more about what counts as excessive and unreasonable noise under RMA 1991 (Resource Management Act 1991):
Meaning of excessive noise (under RMA 1991)
Duty to avoid unreasonable noise (under RMA 1991)