Apply for a food registration

A bakery display case with various pastries, including croissants, round pastries with powdered sugar, and bread rolls, each labeled with a small black sign.

To sell food in our District, you need a food registration certificate. As part of this, you'll need to follow a food control plan or national programme.

There are a range of different types of registrations based on the type of food you serve and how it’s prepared.

Your business will be in one of the following categories:

  • Template Food Control Plan – people who manufacture and prepare food
  • National Programme 3 – e.g. a dairy that scoops ice cream and bags lollies
  • National Programme 2 – e.g. a manufacturer of low risk food (ice, sauces, spreads)
  • National Programme 1 – e.g. coffee carts
  • Custom Food Control Plan – you must register with Ministry for Primary Industries (MPI), not Council.

We want to make sure all food sold or traded is safe and good to eat.

Our team will guide you through the process, inform you about the costs and help you develop a food control plan that fits your business.

The Ministry for Primary Industries (MPI) offers a 'My food rules' tool to help you figure out which plan or programme you need.

My food rules (mpi.govt.nz)

By email

Step 1.Choose category

To begin this process, you need to know what category your business sits under so you know which template to use.

Food control plans and National Programmes(PDF, 228KB)

Step 2.Complete agreement

National Programme businesses may choose either an independent verifier or Council's verifier to carry out an audit. Either way, you still need to register.

If you choose us as your National Programme verifier, please complete the agreement below and submit it with your application.

National Programme Verification Agreement(PDF, 55KB)

The verification is a flat-rate fee.

Food premises fees

Step 3.Complete registration form

Once you know which plan or programme you need, you will need to complete a registration form for your business.

Download the relevant registration form, print and complete it by hand.

Single site food registration form(PDF, 584KB)

Multi site food registration form(PDF, 582KB)

Step 4.Email us

Email your completed application and the National Programme Verification Agreement (if applicable) to:

Email: mailroom@wdc.govt.nz

Step 5.Assess form(s)

When we receive your registration form, we will check it for completeness. If your form doesn't include sufficient information, we will return it to you within 10 working days of its receipt.

Once you have compiled the missing information your registration form can be resubmitted to us.

Step 6.Pay invoice

Once we have assessed your registration, we will send you an invoice.

You can pay the invoice either online, in person or by internet banking.

Pay an application fee or invoice

Step 7.Discuss process

Once the invoice is paid, one of our team members will call you to talk through the rest of the process.

Step 8.Receive registration certificate

Once the registration fee has been paid, we'll issue a Registration Certificate for your food business. This will be posted to you.

Step 9.Initial verification

Within six weeks of registering your food business, an Environmental Health Officer (EHO) will contact you to arrange a suitable date and time to carry out initial verification.

Step 10.Renew your registration

You will need to renew your food registration certificate:

  • every year if you're on a food control plan, or
  • every other year if you're on a national programme.

This is a separate step to verification and will usually happen at a different time.

Renew your food registration

By post

Step 1.Choose category

To begin this process, you need to know what category your business sits under so you know which template to use.

Food control plans and National Programmes(PDF, 228KB)

Step 2.Complete agreement

National Programme businesses may choose either an independent verifier or Council's verifier to carry out an audit. Either way, you still need to register.

If you choose us as your National Programme verifier, please complete the agreement below and submit it with your application.

National Programme Verification Agreement(PDF, 55KB)

The verification is a flat-rate fee.

Food premises fees

Step 3.Complete registration form

Once you know which plan or programme you need, you will need to complete a registration form for your business.

Download the relevant registration form, print and complete it by hand.

Single site food registration form

Multi site food registration form(PDF, 582KB)

Step 4.Post to us

Post your completed form and documents to:

Whangarei District Council 
Private Bag 9023
Te Mai
Whangārei 0143

Step 5.Assess form(s)

When we receive your registration form, we will check it for completeness. If your form doesn't include sufficient information, we will return it to you within 10 working days of its receipt.

Once you have compiled the missing information your registration form can be resubmitted to us.

Step 6.Pay invoice

Once we have assessed your registration, we will send you an invoice.

You can pay the invoice either online, in person or by internet banking.

Pay an application fee or invoice

Step 7.Discuss process

Once the invoice is paid, one of our team members will call you to talk through the rest of the process.

Step 8.Receive registration certificate

Once the registration fee has been paid, we'll issue a Registration Certificate for your food business. This will be posted to you.

Step 9.Initial verification

Within six weeks of registering your food business, an Environmental Health Officer (EHO) will contact you to arrange a suitable date and time to carry out initial verification.

Step 10.Renew your registration

You will need to renew your food registration certificate:

  • every year if you're on a food control plan, or
  • every other year if you're on a national programme.

This is a separate step to verification and will usually happen at a different time.

Renew your food registration

In person

Step 1.Choose category

To begin this process, you need to know what category your business sits under so you know which template to use.

Food control plans and National Programmes(PDF, 228KB)

Step 2.Complete agreement

National Programme businesses may choose either an independent verifier or Council's verifier to carry out an audit. Either way, you still need to register.

If you choose us as your National Programme verifier, please complete the agreement below and submit it with your application.

National Programme Verification Agreement(PDF, 55KB)

The verification is a flat-rate fee.

Food premises fees

Step 3.Complete registration form

Once you know which plan or programme you need, you will need to complete a registration form for your business.

Download the relevant registration form, print and complete it by hand.

Single site food registration form

Multi site food registration form(PDF, 582KB)

Step 4.Bring into us

Bring your completed form and documents into one of our Customer Service centres:

Te Iwitahi (civic centre)
9 Rust Avenue, Whangārei
Hours: Monday to Friday – 8:00am to 4:30pm
Closed public holidays

Ruakākā service centre 
9 Takutai Place, Ruakākā
Hours: Monday to Friday – 8:30am to 4:00pm
Closed public holidays

Service centre at isite
92 Otaika Road, Raumanga
Hours: Monday to Friday – 9:00am to 12:00pm and 12:30pm to 4:30pm
Closed public holidays

Step 5.Assess form(s)

When we receive your registration form, we will check it for completeness. If your form doesn't include sufficient information, we will return it to you within 10 working days of its receipt.

Once you have compiled the missing information your registration form can be resubmitted to us.

Step 6.Pay invoice

Once we have assessed your registration, we will send you an invoice.

You can pay the invoice either online, in person or by internet banking.

Pay an application fee or invoice

Step 7.Discuss process

Once the invoice is paid, one of our team members will call you to talk through the rest of the process.

Step 8.Receive registration certificate

Once the registration fee has been paid, we'll issue a Registration Certificate for your food business. This will be posted to you.

Step 9.Initial verification

Within six weeks of registering your food business, an Environmental Health Officer (EHO) will contact you to arrange a suitable date and time to carry out initial verification.

Step 10.Renew your registration

You will need to renew your food registration certificate:

  • every year if you're on a food control plan, or
  • every other year if you're on a national programme.

This is a separate step to verification and will usually happen at a different time.

Renew your food registration