Book a librarian


Schedule a free one-on-one session with a librarian at a mutually agreed time for help with any of our library services.

What we can help with

  • The library catalogue - how to find an item, renew items, place holds and manage your library card account.
  • eBook help - downloading eBooks, eMagazines and eAudiobooks from our library websites onto your device.
  • Accessing and reading newspapers online.
  • Researching a topic using the Internet and our online resources.
  • Setting up and using an email account.
  • Internet basics and social media.
  • Discovering new books and authors that match your interests.

Where and when we can help

Book a librarian service is available only at Whangārei Central Library. Monday to Friday between 9:00am and 5:00pm.

Sessions are from 30 minutes to 1 hour in duration.

How to book a librarian


eBook help

Register for an eBook help session on the Stepping Up website.

On the Upcoming Classes page, with location set to Whangarei Central Library, scroll down to eBook Help tiles.

Register for eBook Help

Picture of the eBook Help registration on the Stepping Up website.



  • your name
  • daytime phone number
  • preferred date and time
  • an outline of the help you require.

We will get back to you within 2 working days to confirm your booking.


Phone us on 09 430 4206

Our phones are monitored during the following hours, excluding public holidays:

  • Monday to Friday: 9:00am to 5:00pm
  • Saturday: 9:00am to 1:00pm
  • Sunday: 10:00am to 1:00pm.


Ask for assistance at the information desks at any of our libraries:

  • Whangārei Central Library
  • Kamo Library
  • Onerahi Library
  • Tikipunga Library

Library locations