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You Are Here : Home / Services/Water services

Water services

Water supply

Find details about dam levels, water supply and testing.

Wastewater

Find details about how to connect to the sewer network, the treatment of wastewater, trade waste and on-site sewer systems (septic tanks and pressure sewer systems).

Stormwater

Find out how Council deals with the stormwater and the services provided for stormwater management.

Water testing laboratory

Our water testing laboratory offers a range of services to test the quality and safety of water.

Locate your water, sewer and stormwater pipes

Find out how to locate where drinking water, wastewater (sewer) and stormwater pipes are located on your property.

Report water issues

Report issues with your water supply, wastewater, sewage, water leaks, sewage spills, and stormwater.

Three Waters Reform

The three kinds of water systems managed by Council are drinking water, wastewater and stormwater. Government is proposing that management of the three waters is transferred out of local government hands and into new entities.

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  • Telephone: 09 430 4200
  • Telephone: 09 432 8360 (Ruakākā)
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Whangārei 0148
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Closure due to power outage
Our Ruakaka Service Centre is closed today due to a power outage associated with Northpower maintenance work. For the same reason, the Ruakaka Community Library is also closed.

Normal operating hours resume on Wednesday 12 January 2022.