You Are Here : Home / Council/ Contact us / Contact details

Contact details

Whether you need advice, support or action, we are here to help.

Customer services hours

Forum North customer service centre
Monday to Friday - 8:00am to 4:30pm

Ruakākā customer service centre
Monday to Friday - 8:00am to 4:00pm

Get in touch with us online using these quick links:

Whangārei Office

Freephone: 0800 932 463

Phone: +64 (0)9 430 4200 (24 hours, seven days a week)

Ruakākā Office

Phone: +64 (0)9 432 8360

Whangārei Office: Forum North, 7 Rust Avenue

Office hours: Monday to Friday: 8:00am to 4:30pm

Public Holidays: Closed

Ruakākā Service Centre Office: Takutai Place

Office hours: Monday to Friday: 8:00am to 4:00pm

Public Holidays: Closed

Whangarei District Council

Private Bag 9023

Whangarei 0148

Below are the contact details for other Council offices and related services in the District:

Area	Phone number	Email address
Animal Control (Kioreroa Road)	+64 9 438 7513	mailroom@wdc.govt.nz
Building enquiries	+64 9 430 4224	mailroom@wdc.govt.nz
Cemeteries	+64 9 430 4207	cemeteries@wdc.govt.nz
Events management (Semenoff Stadium)	+64 9 430 4833	events@wdc.govt.nz
Forum North	+64 9 430 4244	mailroom@wdc.govt.nz
Library	+64 9 430 4206	whglibrary@wdc.govt.nz
Parking and Bylaw Enforcement	+64 9 438 7513	mailroom@wdc.govt.nz
Re:sort refuse station (Kioreroa Road)	+64 9 438 6288
Wastewater Treatment Plant (Kioreroa Road)	0800 438 291	mailroom@wdc.govt.nz
Water Testing Laboratory (Kioreroa Road)	+64 9 430 4220	mailroom@wdc.govt.nz
Water Treatment Plant (Whau Valley)	+64 9 437 2979
Whangārei i-site (Tarewa Park)	+64 9 438 1079