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Social Media Policy

This page contains Council's Social Media Policy.
Updated: 9/10/2012 4:35 p.m.


The Whangarei District Council Twitter account is managed by the Communications Team, on behalf of our organisation:

We may occasionally use some automation (such as tools which generate tweets from RSS feeds) but intend that this will not dominate the messages posted.
If you follow us, you can expect between 1-2 tweets a day covering some or all of the following:

  • events, meetings, consultation, job vacancies, civil defence emergencies and warnings
  • new content on our other digital channels (news, publications, website, publicity campaigns etc)
  • invitations to provide feedback on specific issues on which we are consulting
  • occasional live coverage of events


If you follow us on Twitter we will not automatically follow you back. This is to avoid resource wasting spam handling and so that you can easily identify other key Twitter users that you might be interested in. However, being followed by us does not imply endorsement of any kind.


We will update and monitor our Twitter account during office hours, Monday to Friday.
Twitter may occasionally be unavailable and we accept no responsibility for lack of service due to Twitter downtime.

@Replies and Direct Messages

We welcome feedback and ideas from all our followers, and endeavour to join the conversation where possible. However, we are not able to reply individually to all the messages we receive via Twitter.

The Communications team reads all @replies and Direct Messages and ensures that any emerging themes or helpful suggestions are passed to the relevant people in the District Council.

We cannot engage on issues of party politics or answer questions which break the rules of our general comments policy.
The usual ways of contacting us for official correspondence are detailed in the contact us section of our website. Follow the link below.



Whangarei District Council owns this website and the information, images and photographs in it are subject to copyright. No portion may be copied or republished without prior permission of Whangarei District Council. We have made every reasonable effort to provide accurate and reliable information. The use of any information is at the website visitor’s own risk and discretion.