Rates and Payments
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This page contains information about general and targeted rates, and how your rates are calculated.
Updated: 4/04/2019 9:49 a.m.

Calculating your rates

We keep a detailed record of rating information for both Whangarei District and Northland Regional Councils.

You can use our Rates Property Information Search to find:

  • property details – valuation number, property address, land area
  • rates details – your account number, annual rates, previous years rates
  • valuation details – the date rates take effect, land value and capital value.

You can do a rates search on this website, or at any of our Customer Service Centres.

Please note that we only rate those properties that are in our database as at 30 June. If there is a change to any property during the rating year (i.e. subdivision) this will only appear the following rating year.

Follow this link to our Online database search.

Your valuation will include three figures:

  • the value of the land (land value),
  • the value of the improvements and
  • the capital value (the land value plus the value of any improvements such as houses etc). 

Council uses your land value to calculate the share of the District’s rates you will be charged.  

You can view this short video that explains this process. 

Paying your rates

The rating year begins on 1 July and ends on 30 June. With your first invoice for the year, you will receive a 'Rates Assessment Notice'.

It tells you the total amount you will pay for the entire year to both Whangarei District and Northland Regional Councils.

Rates payments can be made online using our secure online payments area.

Ratepayers have several other payment options available.  Follow the link below for full details.

Paying rates by instalments

The rating year is divided into four equal instalments, each invoiced separately.

Throughout the year, you will receive four rates invoices, one every three months. They arrive about one month before the due date, which may vary to coincide with the nearest working day.

To avoid penalties, you must pay each instalment in full by the due date:

  • 20 August      (first instalment)
  • 20 November  (second instalment)
  • 20 February    (third instalment)
  • 20 May          (fourth instalment)

If the 20th falls on a weekend, the due date is the next working day.

Paying rates in full

You are welcome to pay your full year's rates in one lump sum and receive 2% discount.

The amount due for this option is detailed on the first instalment invoice as the balance to clear to 30 June (this includes any outstanding rates and penalties).


  • a 10% penalty will be added to any amount of the current instalment remaining unpaid after the due date
  • an additional charge of 10% will be added on 3 September 2018 to any unpaid rates from previous years.

Changing your address

If you have recently changed your postal address, email us or complete the back of the rates remittance slip and post it to us so that we can update our rates database.

Alternatively you can call in to any of our Customer Service Centres.

Land Rates

Rates are a charge against a property (rating unit) and set by local and regional councils. For the Whangarei district area, this is Whangarei District Council and Northland Regional Council.

Land rates are based on what a property is used for (land use) and the rateable land value of the property.

Opteon is the agency contracted by Council to assess property values, and it reviews these valuations every 3 years.

Rates are set annually by a Council resolution and are charged each financial year (1 July to 30 June).

We generally set rates by the following methods:

General rates

General rates are charged on all rateable properties.

The general rate is used to fund any activities that provide benefit to the whole community or where it is impracticable to fully recover costs through direct user charges.

The level of general rates is based on the funding required to provide agreed Council activities after identifying all other available income sources.

General rates are charged to owners of property in the district and are calculated and apportioned based on land value. Each property is classified into a category based on land use.

A uniform annual general charge is also applied to each separately used or inhabited part of each rating unit in the district. This is used to fund any activity of Council with district-wide benefits where a fixed charge is considered more appropriate than one based on property values.

To view information about the different rating categories, follow the link below.

Targeted rates

Targeted rates may be levied to provide funds for a specific service or activity.

Targeted rates can also be charged, if it is considered appropriate, to fund expenses and/or capital expenditure, including repayment of debt.

Rates Remission and Postponement Policies

We have adopted the following Rates Remission and Postponement Policies in June 2018 as part of the Long Term Plan.

To view these in further detail, please follow the link below. 

Rates Remission and Postponement Policy [130kb] Opens in a new window.

Water Rates

Water rates are paid by ratepayers whose properties are connected to the water supply network, majority of these properties by a meter.

To view further detail, follow the link below. 

What are rates used for?

On essential services

  • Maintaining and improving roads,
  • Footpaths,
  • Bridges,
  • Water and wastewater treatment plants
  • Water, stormwater and sewerage reticulation systems.
  • Waste (rubbish) collection and disposal
  • Recycling and composting operations which minimise household and industrial waste
  • Traffic safety,
  • Food safety,
  • Noise and pest control.oise and pest control.

On the community

  • Parks and reserves,
  • Sportsfields,
  • Libraries,
  • Playgrounds,
  • Swimming pools,
  • Arts and cultural activities,
  • Civic and street garden displays
  • Community houses,
  • Community halls,
  • Public toilets,
  • Cemetery and crematorium.

On your future

  • Planning and development,
  • Strategic and district plans,
  • Transportation,
  • Leisure and
  • Park management plans.

We collect rates on behalf of the Northland Regional Council and these are detailed on your rates notices. These rates are set by Northland Regional Council.

Northland Regional Council rates (opens in a new window).

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