Calculating your rates
We keep a detailed record of rating information for both Whangarei District and Northland Regional Councils.
You can use our Rates Property Information Search to find:
- property details – valuation number, property address, land area
- rates details – your account number, annual rates, previous years rates
- valuation details – the date rates take effect, land value and capital value.
You can do a rates search on this website, or at any of our Customer Service Centres. Follow this link to our Online database search.
Rates Database Search
Paying your rates
The rating year begins on 1 July and ends on 30 June. With your first invoice for the year, you will receive a 'Rates Assessment Notice'.
It tells you the total amount you will pay for the entire year to both Whangarei District and Northland Regional Councils.
Rates payments can be made online using our secure online payments area.
Pay Land Rates Online
Ratepayers have several other payment options available. Follow the link below for full details.
Paying Your Bills
Paying rates by instalments
The rating year is divided into four equal instalments, each invoiced separately.
Throughout the year, you will receive four rates invoices, one every three months. They arrive about one month before the due date, which may vary to coincide with the nearest working day.
To avoid penalties, you must pay each instalment in full by the due date:
- 20 August (first instalment)
- 20 November (second instalment)
- 20 February (third instalment)
- 20 May (fourth instalment)
If the 20th falls on a weekend the due date is the next working day.
Paying rates in full
You are welcome to pay your full year's rates in one lump sum and receive 2% discount.
The amount due for this option is detailed on the first instalment invoice as the balance to clear to 30 June (this includes any outstanding rates and penalties).
- a 10% penalty will be added to any amount of the current instalment remaining unpaid after the due date
- an additional charge of 10% will be added on 3 September 2018 to any unpaid rates from previous years.
Changing your address
If you have recently changed your postal address, email us or complete the back of the rates remittance slip and post it to us so that we can update our rates database.
Alternatively you can call in to any of our Customer Service Centres.
Rates are a charge against a property (rating unit) and set by local and regional councils. For the Whangarei district area, this is Whangarei District Council and Northland Regional Council.
Land rates are based on what a property is used for (land use) and the rateable land value of the property.
Opteon is the agency contracted by Council to assess property values, and it reviews these valuations every 3 years.
Rates are set annually by a Council resolution and are charged each financial year (1 July to 30 June).
We generally set rates by the following methods:
General rates are charged on all rateable properties.
The general rate is used to fund any activities that provide benefit to the whole community or where it is impracticable to fully recover costs through direct user charges.
The level of general rates is based on the funding required to provide agreed Council activities after identifying all other available income sources.
General rates are charged to owners of property in the district and are calculated and apportioned based on land value. Each property is classified into a category based on land use.
A uniform annual general charge is also applied to each separately used or inhabited part of each rating unit in the district. This is used to fund any activity of Council with district-wide benefits where a fixed charge is considered more appropriate than one based on property values.
To view information about the different rating categories, follow the link below.
Targeted rates may be levied to provide funds for a specific service or activity.
Targeted rates can also be charged, if it is considered appropriate, to fund expenses and/or capital expenditure, including repayment of debt.
Rates Remission and Postponement Policies
We have adopted the following Rates Remission and Postponement Policies in June 2018 as part of the Long Term Plan.
To view these in further detail, please follow the link below.
Rates Remission and Postponement Policy [130kb] Opens in a new window.
Water rates are paid by ratepayers whose properties are connected to the water supply network, majority of these properties by a meter.
To view further detail, follow the link below.
What are rates used for?
On essential services
Maintaining and improving roads, footpaths, bridges, the water and wastewater treatment plants and the District's reticulation systems for water, stormwater and sewerage. Waste (rubbish) collection and disposal and recycling and composting operations which minimise household and industrial waste. Traffic safety, food safety, noise and pest control.
On the community
Parks and reserves, sports fields, libraries, playgrounds, swimming pools, arts and cultural activities, civic and street garden displays. Community houses, halls, public toilets, cemetery and crematorium.
On your future
Planning and development, strategic and district plans, transportation, leisure and park management plans.
We collect rates on behalf of the Northland Regional Council and these are detailed on your rates notices. These rates are set by Northland Regional Council.
Northland Regional Council rates (Northland Regional Council website) Opens in a new window.
Council Offices - locations and hours of opening