Rates and Payments
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Trouble Paying Your Bills?

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This page provides helpful information about approaching Council for assistance in paying rate arrears and the possible consequences of non payment.
Updated: 26/09/2018 10:19 a.m.

Council assistance

If you are currently having trouble paying your land or water rates, please contact us to discuss the matter.

Our friendly Revenue Staff are available to:

  • help make arrangements,
  • provide information on rate rebates, or
  • to discuss payment options, all in strict confidence.

Remember that the registered property owner(s) are ultimately responsible for tenants who do not pay water or land rates.

Contacting staff now may avoid you having to pay further penalties, bank charges or having legal action taken to recover the outstanding amounts.

Discussing your difficulties may have a positive outcome and avoid you experiencing any undue distress.

To discuss payment options or arrears, please contact us, phone +64 9 430 4200.

Legal consequences of non payment

Section 61(1) of the Local Government (Rating) Act 2002 provides Council with methods to recover rates if a property owner is in default.

If land or water rates are still outstanding as at 30 June and no arrangement is in place, a copy of your Certificate of Title is obtained showing any mortgage details.

If you have a mortgage on the property, the bank or other lending institution is contacted in July and advised of all outstanding rates.

A final request is sent to them on 1 November demanding immediate payment.

Under Section 63 of the Local Government (Rating) Act 2002, if no mortgage exists, the outstanding debt may be given to our Debt Collection Agency for further legal action.

In extreme cases the property can be sold to recover outstanding rates under Section 68 of the Local Government (Rating) Act 2002.

If you are in arrears please contact us, before it is too late for us to help.

Section 63, Local Government (Rating) Act 2002 (NZ Legislation website) Opens in a new window.
Section 68, Local Government (Rating) Act 2002 (NZ Legislation website) Opens in a new window.



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