This page contains information about residents in the Bream Bay area that are being asked to please conserve as much water as possible for today and tomorrow. (9 and 10 January 2018)
16/02/2018 2:58 p.m.
Whangarei District Council advises that we have had to stop production at the Ruakaka Water Treatment Plant (WTP). Work is underway to recommission production, but due to high turbidity (cloudiness or haziness of the water) from the filters we are having to dispose of the treated water.
At this stage it may take at least the rest of the day to bring the plant back to full production. As a result of this, we are requesting that everyone using our water supply in the Bream Bay area (all of Ruakaka, One Tree Point and Waipu) conserve as much water as possible today and tomorrow.
The Ruakaka and Waipu area is supplied with water from two Water Treatment Plants, the Ruakaka WTP and the Ahuroa WTP. The Ruakaka WTP takes its water from Wilsons Dam and the Ruakaka River. Last night we were taking water from both sources and we believe that we took something into the plant from the Ruakaka River that upset the treatment processes at that plant. Since then the plant has been shut down and we are trying to recommission production as quickly as possible.
Wilsons Dam has been inspected and looks fine. The Ahuroa plant that takes water from the Ahuroa River is operating fine, however we are unable increase production at this plant. We will be investigating the cause of the issue.
Please avoid unnecessary water use, including watering gardens and playing with water outside. For more water saving tips please visit the Be Water Wise website (link below):
Water Saving Tips
Update on Bream Bay water supply (Tuesday 9 January at 4pm)
The issue at the Ruakaka Treatment Plant is still not resolved. We are cleaning out the clarifiers and are hoping that we will be operational again this evening between 7 and 8pm. Please conserve water as much as you can over this time and into tomorrow. The reservoirs will need time to refill once production comes back on. Thanks for your patience and assistance, we will provide more information as soon as we can.
Update on Bream Bay water supply (Friday 12 January at 4pm)
Following the shut-down of the Ruakaka treatment plant earlier this week the reservoirs are slowly refilling. The water being distributed to One Tree Point may have an unpleasant earthy taste but it is safe to drink. Putting water in the fridge should improve the taste. It is hoped that reservoirs will be back to required levels by end of the weekend. However, if taste and odour problems persist please call Council on 09 430 4200 and we can organise for the lines in your street to be flushed as soon as we have sufficient water to do so – expected to be early next week. We apologise for any inconvenience and thanks again for your understanding.