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Changes to staffed operating hours

This page contains information about the changes to staffed operating hours for the Te Matau a Pohe and Kotuitui Whitinga bridges.
Updated: 16/02/2018 2:58 p.m.

​Te Matau a Pohe & Kotuitui Whitinga Bridges

Analysis of Te Matau a Pohe and Kotuitui Whitinga bridge openings over the past 3.5 years, revealed that staffed operating hours should be changed to better suit skippers. 

In particular, there are some summer weekdays, weekend and winter weekend times when very few vessels go through the bridges. The staffed operating hours can therefore be reduced to be more efficient and reduce the costs to ratepayers.  

After discussion with the main affected parties and the Whangarei Harbour Master, the staffed operating hours are being changed as follows (changed hours shown in red).


​Current staffed operating hours ​ Proposed new staffed operating hours​ ​ ​Hours saved per day ​Peak traffic non-opening period
​Summer weekday ​8.45am ​8pm ​8.45am


​7.15am to 8.45am
4pm to 5.30pm
​Summer weekend ​6am ​9pm



​Winter weekday ​8.45am ​4pm ​8.45am ​4pm ​No change
​7.15am to 8.45am
4pm to 5.30pm
​Winter weekend ​8am ​6pm ​8am



This is the first change to the operating hours since the bridge operations started more than four years ago and will suit about 90 per cent of marine customers. 

Skippers coming though outside of the proposed staffed operating hours, would still be able to book in an opening or call-out the operator to open the bridges in the normal manner.

These changes will come into effect on 1 February 2018, which should avoid most of the international yacht arrivals.  It will also tie in with the likely commencement date of the new bridge operations contract.

The contacts for Bridge Control are:

  • VHF Channel 18
  • Mobile +64 (0)21 401 752 
  • Landline +64 (0)9 438 7261

Hot on the heels of the new opening hours for Te Matau a Pohe and Kotuitui Whitinga, a new contractor will be controlling the lifts.

As of 12 February Northern Districts Security will take over the contract held by McKays over the past 4.5 years. Although the contractor has changed, some of the McKay operators will be joining the Northern Districts Security team which will help keep the transition as seamless as possible. We would like to thank McKay for their excellent service over the last 4.5 years and welcome the new Northern Districts Security team into their new role.

Read more about our bridges and the operating hours on our Hatea River Bridges page on our website.




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