This page contains information about what Council is doing in response to graffiti vandalism and what residents can do to support their community.
2/04/2019 11:36 a.m.
We have a number of initiatives in place to combat the effects of graffiti vandalism in our community. This includes three graffiti removal programmes:
D'Tag - graffiti removal service managed by Te Ora Hou
Supervised Work programme - graffiti removal and other work managed by Lions Den
Community Probation - graffiti removal and other work in parks and reserves managed by Department of Corrections
Council also manages the Stop Tags Database - a web based database that a range of services providers access through personal devices such as phones and tablets, to record graffiti vandalism and support follow up activities.
Space Guardians also operate in Whangarei - volunteers that take care of a small part of the local area that matters to them, and ensure it is not vandalised.
What you can do
We encourage people to help by:
reporting all acts of graffiti vandalism that occur to your property or in your area
removing or arranging the removal of the graffiti to prevent further occurrences
using the resources available to the community.
Reporting graffiti in progress
If you witness any graffiti vandalism in progress, dial 111 and ask for the Police.
Please note down, if possible, the description of the offender(s), the clothing worn, registration and description of any vehicle and their direction of travel.
If you have any information that might help identify offenders, contact your local Community Constable, the Whangarei Police or you can pass this information to Council's Community Safety Officer.
Reporting graffiti for removal
If you see any graffiti that should be removed, please call City Safe on Freephone 0800 258 258. The call centre is open 24 hours, seven days a week.
Alternatively, call us on +64 9 430 4200 and a customer service operator will log the incident and your request for graffiti removal (if required).
Graffiti on your property
If your property are the subject of graffiti vandalism, please report it to your local Community Constable or to the Whangarei Police on +64 9 430 4500.
Council's D’Tag contractors remove graffiti, however their priority is for graffiti removal that is visible on main arterial routes and Council properties.
Private and commercial property owners are encouraged to remove graffiti from their property as soon as it occurs to discourage further graffiti from happening.
How to remove graffiti
The most effective strategy is to remove it as quickly as possible, preferably within 24 hours and to persist in removing it.
For information about graffiti removal, please visit the Dealing with Graffiti page on the Resene website at the bottom of this page, or at the link to the right.
Before removing any graffiti, you are encouraged to photograph it and keep the original images for the Police in case they need them.
More information about graffiti
There is plenty of information about how to reduce the risk of graffiti on your property, and ways to get your community involved in graffiti reduction on the Dealing with Graffiti page of the Resene website.