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Food Premises and Licensing

Image for the Food Premises page.
This page contains information about the registration of food premises, verification and food premises grading.
Updated: 30/07/2020 1:05 p.m.

The Food Act 2014 (The Act) came into force on 1 March 2016.  This requires all businesses selling food to register (unless they fit into a small group of exemptions).

The Act is a risk based system of food safety controls.  Any food sold or traded must be safe and suitable.

The Act no longer has strict requirements on how your kitchen must be laid out (domestic kitchens can now be used for commercial purposes).


Which 'risk based measure' is your business?

Your business will be one of the following:

  • Template Food Control Plan - people who manufacture and prepare food
  • National Programme 3 - e.g. a dairy that scoops ice cream and bags lollies
  • National Programme 2 - e.g. a manufacturer of low risk food (ice, sauces, spreads)
  • National Programme 1 - e.g. coffee carts
  • Custom Food Control Plan - you must register with Ministry for Primary Industries (MPI), not Council.

Starting a new, or taking over an existing, food business

New businesses need to register under The Act. 

Complete the application form and scope of operations below.

Application for registration of a food business [711kb]

Scope of Operations of food business [685kb]

If you are making any structural changes to the existing building, you may require Building Consent.  Please discuss this with a Building Officer.

If you are not the property owner, you must get written consent from the person who owns the property.  They must confirm that they have given permission for you to operate a food business from this premises.


Submit your application

By post

Whangarei District Council
Private Bag 9023
Whangarei 0148

In person

Forum North, 7 Rust Avenue, Whangarei

Walton Plaza, 4 Albert Street, Whangarei

Ruakaka Service Centre, Takutai Place, Ruakaka

By email


Fees and how the Registration and Verification process works

Below is information anout fees and how the registration and verfication process works.

Initial Registration

Registration of a Food Control Plan or National Programme is invoiced once we have received your application.  This will be sent to you via email and or post.

Receiving your Registration Certificate

Once the registration fee has been paid, we will then issue a Registration Certificate for your food business.  This will be sent to you via post.

Initial Verification

This takes place within six weeks of registering your food business.  An Environmental Health Officer (EHO) will contact your to arrange a suitable date and time to carry out your verification.

In some instances, the verification fee will be invoiced at the same time as your initial registration.  Otherwise, you will receive an invoice once the verification has been completed.

National Programme businesses may choose an independent verifier if you do not choose to use Council's verifier to carry out an audit.  However, you still need to register.

If you choose Council as your National Programme verifier, please complete the form below and submit with your application.

National Programme Verifier Agreement Form [209kb]

The verification of a Food Control Plan is a flat rate fee.

Typically, National Programme verifications are shorter therefore you wil only be charged by the hour.

Registration Renewal

Food Control Plans are renewed anually, National Programmes bi-anually.  We will send you an invoice to renew your registration which must be paid before your registration expiry date.  Otherwise, your registration will lapse and you will be required to re-register. 

You will receive your renewed Registration Certificate once payment has been received.

Future Verifications

Your EHO will advise when your next verification is due.  It will also be stated on your verification report.  You will be invoiced once the verification has been completed. 

If applicable, you will receive your Grading Certitifcate once payment has been received.


If you require a re-visit, there may be extra fees.  Fees include travel time and administration.

If your EHO finds problems with your food safety, you will be verified more frequently.

For more information of fees and charges, please see the link below.


Food stalls​

If you want to sell food from a stall (not as part of an organised market), you will also need to talk to Council about getting a licence to trade in a public space. 

Follow the link below for more information.



If you're selling food to raise funds, or for charity, it must be safe and suitable.  That means, it must be safe to eat - no one should get sick from eating your food.

You don't have to register under The Act if you're selling food:

  • to raise funds for charity, cultural or community groups less than 20 times per year
  • provided by members of sports clubs, social clubs or maraes - where food is not the purpose of the event
  • once in a calendar year at an event such as a local fair

However, you will have to register under The Act if you are:

  • fundraising more than 20 times per year
  • catering events at clubs, or selling food at club bars or restaurants
  • bartering or exchanging food commercially
  • selling food commercially at fairs, markets, or community events more than once per year 

Making a food complaint

If you have bought food in Whangarei District and:

  • you found something in your food that should not be there
  • you believe it has made you sick
  • you believe it caused you to have an allergic reaction

Contact us

Call +64 9 430 4200 and ask for Health and Bylaws.


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